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POND ISLAND:---  TelEm Group employees responded wonderfully to an internal request for food donations for those in need within the St. Maarten community.

At the start of December, TelEm Group put out a call to employees asking them to dig deep into their own pantries to help bring a smile to the faces of those in the community who are short of food.

The organizers said they wanted to make a special effort of the food donations so that they could be distributed via various organizations on the island.

 Recipients of the TelEm Group food packages year included:

The Bishop Ellis Foundation / Father Adam
Dutch Quarter Community Center / Cresburk Brown
Cay Bay Community Center / Sharon Cannegieter
Teacher Laura MPC/Sundial Schools
Forever Blessed Foundation / Jackie Peterson

Thanks to the kind and generous donations of management and staff who made an extraordinary response to the food donation drive, said one organizer.

We are very proud to have prepared and distributed sixty (60) food bags to the less fortunate on St Read more

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Pond Island:---  A personal message from CEO, Mr. Kendall Dupersoy, highly professional photography shoots, and some festive Christmas season deals are the highlights of TelEm Groups Christmas Wishbook Catalog out this week.
The Christmas Wishbook is packed with Specials for the season with super gift ideas for everyone.
Its the result of months of work by TelEm Groups Marketing & Sales Department, who also drafted in several members of staff to bring home the special deals in the pages of the colorful and bright publication.
Congratulations to the team for the launch of the Christmas Wishbook, which took a lot of coordination so that our customers can get the latest deals in time for Christmas, says Chief Commercial Officer (CCO), Mr Read more

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Telem Group Closing Main Building On Pond Island For One Week To Replace A/C Ducts

POND ISLAND, Sint Maarten – TelEm Group has announced that it will be closing its main building on Pond
Island for an entire week, starting end of business day Friday, to replace a network of air conditioning ducts in the main air-handler room.
In a memo to personnel Tuesday, that they will be working remotely from home from next week, TelEm Group CEO, Mr. Kendall Dupersoy, assured that the closure is necessary to rid the A/C ducts of material that contributes to dust over the years.

Another option was to do this work over several weekends and at night, but we were advised that this would be a very inefficient way to complete the task Read more

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Pond Island:--- TelEm Group has announced that it will be closing its main building on Pond Island for an entire week, starting end of business day Friday, to replace a network of air conditioning ducts in the main air-handler room.

In a memo to personnel Tuesday, that they will be working remotely from home from next week, TelEm Group CEO, Mr. Kendall Dupersoy, assured that the closure is necessary to rid the A/C ducts of material that contributes to dust over the years.

 Another option was to do this work over several weekends and at night, but we were advised that this would be a very inefficient way to complete the task Read more

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Telem Group Taking Major Steps To Facilitate Virtual Learning Environment In St. Maarten Schools

POND ISLAND, Sint Maarten – St. Maartens primary telecommunication provider, TelEm Group, is responding positively to its new role in the St. Maarten community – Virtual classroom provider.

TelEm Group recently upgraded five public schools with an unprecedented internet connection
package specially created for schools on the island, so that teachers can connect with students
in remote classroom scenarios.

According to TelEm Group Chief Commercial Officer (CCO) Mr Read more

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PHILIPSBURG:--- St. Maartens primary telecommunication provider, TelEm Group, is responding positively to its new role in the St. Maarten community - Virtual classroom provider.

 TelEm Group recently upgraded five public schools with an unprecedented internet connection package specially created for schools on the island, so that teachers can connect with students in remote classroom scenarios.

According to TelEm Group Chief Commercial Officer (CCO) Mr. Michiel Parent, the key to the upgrades are faster upload speeds that enable students to receive instruction in real-time and also interact with their teachers.

Mr Read more

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Telem Group Congratulates Dr. Sharine Daniel On Academic Achievement

POND ISLAND, Sint Maarten – TelEm Group of Companies CEO, Mr. Kendall Dupersoy, has congratulated Ms. Sharine Daniel, now Dr. Daniel, on successfully completing her Doctorate in Accounting from Walden University, USA, recognizing the contribution the company made to her historic achievement.

Mr. Dupersoy, along with TelEm Groups Chief Technical Officer (CTO) and Chief Financial Officer (CFO) were interviewed for Dr Read more

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PHILIPSBURG:---  TelEm Group of Companies CEO, Mr. Kendall Dupersoy, has congratulated Ms. Sharine Daniel, now Dr. Daniel, on successfully completing her Doctorate in Accounting from Walden University, USA, recognizing the contribution the company made to her historic achievement.

Mr. Dupersoy, along with TelEm Groups Chief Technical Officer (CTO) and Chief Financial Officer (CFO) was interviewed for Dr Read more

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Minister Of Teatt Helps Telem Settle Long-Standing Dispute With Btp

PHILIPSBURG, Sint Maarten – After nearly 5 years of dispute, the Minister of Tourism, Economic Affairs, Traffic and Telecommunication (TEATT), Ludmila de Weever, mediated a long standing stalemate between the Telem Group, Bureau Telecommunications and Post Sint Maarten (BTP) and the Government of Sint Maarten. The Minister achieved an amicable end to the stalemate that resulted in a settlement agreement for amounts owed by Telem to BTP and BTP to the Government of Sint Maarten Read more

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PHILIPSBURG:--- After nearly 5 years of dispute, the Minister of Tourism, Economic Affairs, Traffic and Telecommunication (TEATT), Ludmila de Weever, mediated a long-standing stalemate between the Telem Group, Bureau Telecommunications and Post Sint Maarten (BTP) and the Government of Sint Maarten. The Minister achieved an amicable end to the stalemate that resulted in a settlement agreement for amounts owed by Telem to BTP and BTP to the Government of Sint Maarten Read more

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De Weever Helps Telem, Btp Settle Long-Standing Dispute

From left: TelEm CEO Kendall Dupersoy, TEATT Minister Ludmila de Weever, TEATT legal advisor Aarti Baran, and BTP Director Anthony Carty.

PHILIPSBURG--Minister of Tourism, Economic Affairs, Transport and Telecommunication (TEATT) Ludmila de Weever recently mediated a long-standing stalemate between telecommunications company TelEm and St Read more

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Telem Group Reminding Customers To Adhere To Covid-19 Safety Protocols

POND ISLAND, Sint Maarten TelEm Group is reinstating its Coronavirus protocols in light of a new surge in the number of COVID-19 cases reported on St. Maarten within the past week. While the company has continued to put strict practices in place for both employees and members of the public entering all TelEm Group locations since re-opening to the public in April, the latest reports on positive cases has management and staff on additional alert.

We do not want to have to return to a situation where we are forced to turn paying customers and visitors away as occurred during the early days of this pandemic, said TelEm Group CEO, Mr Read more

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PHILIPSBURG:---  TelEm Group is reinstating its Coronavirus protocols in light of a new surge in the number of COVID-19 cases reported on St. Maarten within the past week. While the company has continued to put strict practices in place for both employees and members of the public entering all TelEm Group locations since re-opening to the public in April, the latest reports on positive cases have management and staff on additional alert.

We do not want to have to return to a situation where we are forced to turn paying customers and visitors away as occurred during the early days of this pandemic, said TelEm Group CEO, Mr Read more

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POND ISLAND, Sint Maarten – Dear SMCU,
I fail to understand why the correspondence sent to you on Monday June 1st, 2020 is considered disrespectful.

The company simply forwarded a proposal for cost-cutting measures and explained why this is required. We were clear and transparent in our communication as to why we need to proceed in this manner and also as to what costs we need to cut/are looking at cutting, in an attempt to safeguard the company and all the employees. No disrespect was meant, we are merely looking for a way in which we can cooperate to achieve what we must.

In that respect, the fact that the Unions president went to the media and made several untrue and unfounded accusations about management mismanaging the company, does not contribute to such a cooperation between parties Read more

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PHILIPSBURG:--- Management of TELEM in the person of the Chief Executive Officer Kendall Dupersoy dispatched a 3-page letter to the St. Maarten Communication Union on Wednesday as the company and the union representative continue discussions on the 12.5 % cost-cutting measures that government asked the company to impose due to the deman Read more

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Exclusive: Smcu President Ludson Evers Busted For Trying To Rip Off Telem.

~ Evers wanted payout totaling Naf 202.864 and become a contractor.~

PHILIPSBURG:--- President of the St. Maarten Communication Union Ludson Evers has been caught with his pants down when documents provided to SMN News shows that Evers tried to rip off TELEM by submitting a timesheet for overtime post-Irma. SMN News learned that Evers told management of TELEM that the Chamber of Labor Unions made an agreement with the Labor Department to pay employees overtime during working hours. SMN News learned that Evers was not successful in getting the overtime payment he requested since the union could not produce the written agreement between the unions and the Department of Labor.
While Ludson along with other members of the Chamber of Labor Unions have been bashing TELEM for paying an excessive amount of money  to contractors, he himself submitted a proposal to TELEM management for early retirement on March 19th and to then acquire a contract as a contractor for the company.
Ludson wanted TELEM to pay him a total of NAF 202.864.00 which includes his social plan for an early retirement lump sum for 8 months NAF 65.440.00 and 24 months at 70% totaling NAF 137.424.00.
According to documentation, SMN News obtained Management of TELEM rejected the proposal on May 27th Read more

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PHILIPSBURG:--- The union representing the staff of St. Maarten Telecommunication Group rejected the proposal sent to them by the Chief Executive Officer (CEO) Kendall Dupersoy. The workers met with their union on Tuesday morning after which they dispatched a letter to TELEM management informing them that the workers have decided to rej Read more

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Telem Group Main Building Closed For Two Days For Deep Clean From Thursday

POND ISLAND, Sint Maarten The TelEm Group main building on Pond Island will be closed for two days (Thursday, May 28, and Friday May 29, 2020) to allow for a professional fumigation of offices and all public areas.

The closure is out of an abundance of caution in the event an employee in the building may have come into contact with a suspected Coronavirus patient.
In a Communique to employees, Wednesday, CEO, Mr. Kendall Dupersoy, said the professional cleaning is only being taken as a precautionary measure in keeping with the companys safety protocols.

Employees will be working remotely from home during the two-day closure and regular business hours will resume, Monday June 1, 2020.
TelEm Groups Simpson Bay Branch will remain open while the main building is closed Read more

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PHILIPSBURG:--- The TelEm Group's main building on Pond Island will be closed for two days (Thursday, May 28, and Friday, May 29, 2020) to allow for professional fumigation of offices and all public areas.
The closure is out of an abundance of caution in the event an employee in the building may have come into contact with a suspected Coronavirus patient.
In a Communique to employees, Wednesday, CEO, Mr. Kendall Dupersoy, said the professional cleaning is only being taken as a precautionary measure in keeping with the companys safety protocols.
Employees will be working remotely from home during the two-day closure and regular business hours will resume, Monday, June 1, 2020 Read more

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PHILIPSBURG:---  With the weekend announcement that more businesses will be opening this week and also more traffic expected on the roads, TelEm Groups Outside Plant (OSP) is busy completing underground cable repair works in the St. Peters and Retreat Estate areas before a full lifting of the Coronavirus lockdown is announced.

According to TelEm Group Acting Manager, Outside Plant (OSP), Mr. Steve Simmons, the works started two weeks ago at several different locations, making use of reduced traffic and pedestrians in these areas.

The race is on this coming week to complete the repairs and restore the excavated areas before freedom of movement of pedestrians and vehicles makes the repair works more difficult or cause congestions, said Mr Read more

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PHILIPSBURG:--- TelEm Group is launching a new 9111 Emergency Bundle plan to assist prepaid subscribers in times of emergency.

 From 6:00 pm, today (Friday, April 24, 2020) all TelCell pre-paid subscribers will be able to tap into a reserved Bundle of Minutes and Data to make an SOS or other Emergency call to any TelCell mobile or TelEm landline number.

The Emergency Bundle is ONLY available for one-time use and once activated, The Emergency Bundle will remain available to the user for 15 days after which the bundle will expire.

TelEm Group says activation of the Emergency Bundle is automatically available when a subscribers balance reaches $1 or less, at which point the subscriber will have the option to send a text message Emergency to 9111 to activate the Emergency Bundle that TelCell has reserved for them.

TelEm Group CEO, Mr Read more

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Telem Group Launching 9111 Emergency Credit Plan For Prepaid Customers

POND ISLAND, Sint Maarten TelEm Group is launching a new 9111 Emergency Bundle plan to assist prepaid subscribers in times of emergency.

From 6:00 pm, today (Friday, April 24, 2020) all TelCell pre-paid subscribers will be able to tap into a reserved Bundle of Minutes and Data to make an SOS or other Emergency call to any TelCell mobile or TelEm landline number.

The Emergency Bundle is ONLY available for a one-time use and once activated, The Emergency Bundle will remain available to the user for 15 days after which the bundle will expire.

TelEm Group says activation of the Emergency Bundle is automatically available when a subscribers balance reaches $1 or less, at which point the subscriber will have the option to send a text message Emergency to 9111 to activate the Emergency Bundle that TelCell has reserved for them.

TelEm Group CEO, Mr Read more

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Telem Group To Repair Badly Damaged Underground Cables In St. Peters, Saunders Areas Starting Saturday

TelEm Group technicians will be busy changing damaged cables like these in several areas of St. Peters and Saunders starting Saturday (Photo by Steve Simmons)

Pond Island TelEm Groups Outside Plant (OSP) technicians and sub-contractors will be replacing badly damaged underground cables in St. Peters, Saunders and surround areas this coming Saturday and for the following eight days, during which internet and landline customers are being told to expect interruptions in service.

The company says it is using the opportunity of reduced traffic in several areas in St Read more

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PHILIPSBURG:---   TelEm Groups Outside Plant (OSP) technicians and sub-contractors will be replacing badly damaged underground cables in St. Peters, Saunders, and surrounding areas this coming Saturday and for the following eight days, during which internet and landline customers are being told to expect interruptions in service.
The company says it is using the opportunity of reduced traffic in several areas in St. Peters, Retreat Estate, St. Peters Hill, Bettys Estate, and Saunders to locate damaged cables in the Outside Plants underground cable network and replace them with upgraded cables.
Acting Manager Outside Plant, Mr Read more

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