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POND ISLAND:---  TelEm Group employees responded wonderfully to an internal request for food donations for those in need within the St. Maarten community.

At the start of December, TelEm Group put out a call to employees asking them to dig deep into their own pantries to help bring a smile to the faces of those in the community who are short of food.

The organizers said they wanted to make a special effort of the food donations so that they could be distributed via various organizations on the island.

 Recipients of the TelEm Group food packages year included:

The Bishop Ellis Foundation / Father Adam
Dutch Quarter Community Center / Cresburk Brown
Cay Bay Community Center / Sharon Cannegieter
Teacher Laura MPC/Sundial Schools
Forever Blessed Foundation / Jackie Peterson

Thanks to the kind and generous donations of management and staff who made an extraordinary response to the food donation drive, said one organizer.

We are very proud to have prepared and distributed sixty (60) food bags to the less fortunate on St Read more

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Pond Island:---  A personal message from CEO, Mr. Kendall Dupersoy, highly professional photography shoots, and some festive Christmas season deals are the highlights of TelEm Groups Christmas Wishbook Catalog out this week.
The Christmas Wishbook is packed with Specials for the season with super gift ideas for everyone.
Its the result of months of work by TelEm Groups Marketing & Sales Department, who also drafted in several members of staff to bring home the special deals in the pages of the colorful and bright publication.
Congratulations to the team for the launch of the Christmas Wishbook, which took a lot of coordination so that our customers can get the latest deals in time for Christmas, says Chief Commercial Officer (CCO), Mr Read more

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Pond Island:--- TelEm Group has announced that it will be closing its main building on Pond Island for an entire week, starting end of business day Friday, to replace a network of air conditioning ducts in the main air-handler room.

In a memo to personnel Tuesday, that they will be working remotely from home from next week, TelEm Group CEO, Mr. Kendall Dupersoy, assured that the closure is necessary to rid the A/C ducts of material that contributes to dust over the years.

 Another option was to do this work over several weekends and at night, but we were advised that this would be a very inefficient way to complete the task Read more

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PHILIPSBURG:--- St. Maartens primary telecommunication provider, TelEm Group, is responding positively to its new role in the St. Maarten community - Virtual classroom provider.

 TelEm Group recently upgraded five public schools with an unprecedented internet connection package specially created for schools on the island, so that teachers can connect with students in remote classroom scenarios.

According to TelEm Group Chief Commercial Officer (CCO) Mr. Michiel Parent, the key to the upgrades are faster upload speeds that enable students to receive instruction in real-time and also interact with their teachers.

Mr Read more

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PHILIPSBURG:---  TelEm Group of Companies CEO, Mr. Kendall Dupersoy, has congratulated Ms. Sharine Daniel, now Dr. Daniel, on successfully completing her Doctorate in Accounting from Walden University, USA, recognizing the contribution the company made to her historic achievement.

Mr. Dupersoy, along with TelEm Groups Chief Technical Officer (CTO) and Chief Financial Officer (CFO) was interviewed for Dr Read more

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PHILIPSBURG:--- After nearly 5 years of dispute, the Minister of Tourism, Economic Affairs, Traffic and Telecommunication (TEATT), Ludmila de Weever, mediated a long-standing stalemate between the Telem Group, Bureau Telecommunications and Post Sint Maarten (BTP) and the Government of Sint Maarten. The Minister achieved an amicable end to the stalemate that resulted in a settlement agreement for amounts owed by Telem to BTP and BTP to the Government of Sint Maarten Read more

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PHILIPSBURG:---  TelEm Group is reinstating its Coronavirus protocols in light of a new surge in the number of COVID-19 cases reported on St. Maarten within the past week. While the company has continued to put strict practices in place for both employees and members of the public entering all TelEm Group locations since re-opening to the public in April, the latest reports on positive cases have management and staff on additional alert.

We do not want to have to return to a situation where we are forced to turn paying customers and visitors away as occurred during the early days of this pandemic, said TelEm Group CEO, Mr Read more

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PHILIPSBURG:--- Management of TELEM in the person of the Chief Executive Officer Kendall Dupersoy dispatched a 3-page letter to the St. Maarten Communication Union on Wednesday as the company and the union representative continue discussions on the 12.5 % cost-cutting measures that government asked the company to impose due to the deman Read more

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Exclusive: Smcu President Ludson Evers Busted For Trying To Rip Off Telem.

~ Evers wanted payout totaling Naf 202.864 and become a contractor.~

PHILIPSBURG:--- President of the St. Maarten Communication Union Ludson Evers has been caught with his pants down when documents provided to SMN News shows that Evers tried to rip off TELEM by submitting a timesheet for overtime post-Irma. SMN News learned that Evers told management of TELEM that the Chamber of Labor Unions made an agreement with the Labor Department to pay employees overtime during working hours. SMN News learned that Evers was not successful in getting the overtime payment he requested since the union could not produce the written agreement between the unions and the Department of Labor.
While Ludson along with other members of the Chamber of Labor Unions have been bashing TELEM for paying an excessive amount of money  to contractors, he himself submitted a proposal to TELEM management for early retirement on March 19th and to then acquire a contract as a contractor for the company.
Ludson wanted TELEM to pay him a total of NAF 202.864.00 which includes his social plan for an early retirement lump sum for 8 months NAF 65.440.00 and 24 months at 70% totaling NAF 137.424.00.
According to documentation, SMN News obtained Management of TELEM rejected the proposal on May 27th Read more

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PHILIPSBURG:--- The union representing the staff of St. Maarten Telecommunication Group rejected the proposal sent to them by the Chief Executive Officer (CEO) Kendall Dupersoy. The workers met with their union on Tuesday morning after which they dispatched a letter to TELEM management informing them that the workers have decided to rej Read more

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PHILIPSBURG:--- The TelEm Group's main building on Pond Island will be closed for two days (Thursday, May 28, and Friday, May 29, 2020) to allow for professional fumigation of offices and all public areas.
The closure is out of an abundance of caution in the event an employee in the building may have come into contact with a suspected Coronavirus patient.
In a Communique to employees, Wednesday, CEO, Mr. Kendall Dupersoy, said the professional cleaning is only being taken as a precautionary measure in keeping with the companys safety protocols.
Employees will be working remotely from home during the two-day closure and regular business hours will resume, Monday, June 1, 2020 Read more

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PHILIPSBURG:---  With the weekend announcement that more businesses will be opening this week and also more traffic expected on the roads, TelEm Groups Outside Plant (OSP) is busy completing underground cable repair works in the St. Peters and Retreat Estate areas before a full lifting of the Coronavirus lockdown is announced.

According to TelEm Group Acting Manager, Outside Plant (OSP), Mr. Steve Simmons, the works started two weeks ago at several different locations, making use of reduced traffic and pedestrians in these areas.

The race is on this coming week to complete the repairs and restore the excavated areas before freedom of movement of pedestrians and vehicles makes the repair works more difficult or cause congestions, said Mr Read more

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PHILIPSBURG:--- TelEm Group is launching a new 9111 Emergency Bundle plan to assist prepaid subscribers in times of emergency.

 From 6:00 pm, today (Friday, April 24, 2020) all TelCell pre-paid subscribers will be able to tap into a reserved Bundle of Minutes and Data to make an SOS or other Emergency call to any TelCell mobile or TelEm landline number.

The Emergency Bundle is ONLY available for one-time use and once activated, The Emergency Bundle will remain available to the user for 15 days after which the bundle will expire.

TelEm Group says activation of the Emergency Bundle is automatically available when a subscribers balance reaches $1 or less, at which point the subscriber will have the option to send a text message Emergency to 9111 to activate the Emergency Bundle that TelCell has reserved for them.

TelEm Group CEO, Mr Read more

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PHILIPSBURG:---   TelEm Groups Outside Plant (OSP) technicians and sub-contractors will be replacing badly damaged underground cables in St. Peters, Saunders, and surrounding areas this coming Saturday and for the following eight days, during which internet and landline customers are being told to expect interruptions in service.
The company says it is using the opportunity of reduced traffic in several areas in St. Peters, Retreat Estate, St. Peters Hill, Bettys Estate, and Saunders to locate damaged cables in the Outside Plants underground cable network and replace them with upgraded cables.
Acting Manager Outside Plant, Mr Read more

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~From today, suspending home installations, repairs~.

PHILIPSBURG:--- TelEm Group Chief Executive Officer (CEO), Mr. Kendall Dupersoy, has assured company technicians and engineers working in the field that their decision not to enter a home to complete a customer installation for fear of contracting the COVID-19 virus, is supported by management as part of the companys current Coronavirus Contingency Plan.

The CEO was responding to questions from one media body yesterday, suggesting that TelEm Group is sending its technical workers into customer homes without proper protection, therefore putting them as the risk of being infected from the Coronavirus - The comment was made prior to new government guidelines that go into effect Wednesday, April 1, 2020.

Seeing that these new measures have been put into place by Government, we will be suspending all home installations and repairs for the rest of this week and possibly longer, said Mr Read more

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PHILIPSBURG:---   TelEm Group says starting today, (Monday) personnel will be working a split-shift system with 50% of employees working from home and 50% remaining to work in the company offices and various locations.
Management informed the SMCU union and employees last week about the new working arrangement to protect employees, their families and customers from the Coronavirus (COVID-19). It follows an earlier decision by TelEm Group management to adjust business opening hours to the public until further notice so that fewer persons can visit company locations each day.
TelEm Group CEO, Mr Read more

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PHILIPSBURG:--- TelEm Group is putting strict safety measures in place for Outside Plant (OSP) and Technical staff who are coming into contact with customers and members of the public each day to make new installations and effect repairs.
The company will be issuing a safety checklist that all company technicians and subcontractors working in the field are expected to follow each time they enter a home or business to carry out a telecommunication installation or repair.
According to TelEm Group CEO, Mr Read more

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2GB FREE data with the purchase of show tickets

PHILIPSBURG:--- TelEm Group has been named the official telecommunications provider for the St. Maarten Heineken Regatta 2020. The announcement was made Tuesday, during a sponsorship signing ceremony between the Sint Maarten Yacht Club, the organizers of the event, and TelEm Group CEO, Mr. Kendall Dupersoy.

TelEm Group and the Sint Maarten Yacht Club consider their relationship as more of a partnership than a sponsorship because of their shared goal to profile the Caribbeans premier sailing event internationally to the benefit of the island and its people, and St Read more

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